Port agency
We represent your vessel to the port, customs, immigration, port health and the harbour master from nomination to sailing.
- Berth booking, pilots and tugs
- Customs and immigration clearance
- Notice of readiness and statement of facts
Mersin International Port · TRMER · Eastern Mediterranean
Your ship agent at the Port of Mersin
Zengin Ship Agency clears vessels at Mersin International Port for owners, operators and charterers worldwide. Send us your ETA and vessel particulars, and we handle the port formalities, the paperwork and everything alongside.
Port of call
- Port
- Mersin International Port (MIP)
- UN/LOCODE
- TRMER
- Berths
- 21 — 8 container, 13 multi-purpose
- Quay length
- 4,013 m
- Largest vessels
- up to 400 m LOA / 24,000 TEU
- Agency desk
- Open 24 hours, every day
Pilotage is compulsory at Mersin. Send your ETA and we take it from there.
A vessel arriving soon?
Reach a real agent now, in any of the eleven languages on this site.
Agency services at Mersin
Five service lines, one point of contact. Whether you need a full port call handled end to end or a single set of eyes on the quay, the same team answers.
Ship agency
Full agency for liner, tramp and project calls: cargo documentation, terminal liaison and daily reporting to your operations desk.
- Manifest and bill of lading filing
- Terminal and stevedore coordination
- Daily port call updates
Owner's agency
Husbandry for owners who already have a charterer's agent in place, or who want their own representative alongside.
- Stores, provisions and spares
- Bunkers, fresh water and waste disposal
- Class and P&I surveyor attendance
Protective agency
An independent set of eyes on the quay when the agent is nominated by the other side, protecting your interests and your laytime.
- Cargo operations monitoring
- Time sheet and laytime verification
- Disbursement account review
Crew management
Crew changes at Mersin without surprises: visas, transit letters, transfers, hotels and medical support handled in advance.
- Sign-on and sign-off formalities
- Airport transfers and accommodation
- Medical, dental and hospital escort
How a port call runs with us
The same sequence every time, so your operations desk always knows where the vessel stands.
- 01
Nomination
You send vessel particulars, ETA and cargo details. We come back with a pro forma disbursement account and the local requirements for your vessel type.
- 02
Pre-arrival filing
FAL forms, crew and passenger lists, cargo declaration, ship's stores and the maritime declaration of health are lodged with the authorities before arrival.
- 03
Arrival
Pilot and tugs ordered, berth confirmed with the terminal, notice of readiness tendered on your behalf and free pratique obtained.
- 04
Alongside
Cargo operations followed hour by hour. Surveyors, bunkers, stores, spares, repairs and crew changes are arranged and attended.
- 05
Clearance
Outward customs, immigration, port health and harbour master clearance, with all papers checked before the master signs.
- 06
Departure and final DA
Statement of facts, time sheet and supporting vouchers issued with the final disbursement account, itemised and traceable.
Paperwork we handle for you
Port documentation is where calls are lost. This is the routine work our desk does for every vessel, in Turkish, with the authorities who ask for it.
- Crew list and passenger list (FAL 5 and FAL 6)
- Cargo declaration and manifest (FAL 2)
- Ship's stores declaration (FAL 3)
- Crew effects declaration (FAL 4)
- Maritime declaration of health and free pratique
- Customs entry, transit and export clearance
- Harbour master inward and outward clearance
- ISPS declaration of security
- Bill of lading, mate's receipt and cargo manifest filing
- Bunker and lube oil delivery notes
- MARPOL waste delivery receipts
- Notice of readiness, statement of facts and time sheet
- Crew visas, transit letters and sign-on/sign-off papers
- Draft survey and cargo inspection coordination
Founded by a master mariner
Zengin Ship Agency was founded by Captain Sinan Zengin, who spent his career at sea before opening the agency in Mersin. That background is the reason the desk reads a laytime dispute or a crew change the way a master would, not the way a form-filler would.
We work at Mersin International Port on Turkey's eastern Mediterranean coast, the country's largest container gateway and the transit hub for Iraq, the wider Middle East and the CIS. Container ships, bulk carriers, tankers, Ro-Ro and project cargo all call here, and we clear all of them.
The agency is small on purpose. You get the same people on every call, reachable at any hour, answering in your own language.
24/7Duty agent on call
11Languages we answer in
TRMERHome port
Owners and operators who work with us
- NSMAR
- Tango Shipping
- Happy Ship Group
- Densa Tanker Ship Management
- Acechem
- Akar Shipping
- Transal Shipping
- Devalmarine
- Sealife Shipping
- Bromarine Maritime
Questions we are asked
Which port do you cover?
Mersin International Port (UN/LOCODE TRMER) on Turkey's eastern Mediterranean coast is our home port and where our team is based. Ask us about neighbouring ports and we will tell you honestly what we can cover.
How quickly can you respond?
Our desk is staffed around the clock, including weekends and public holidays. Call +90 540 512 7777 at any hour or write to info@shipagency.tr and a real agent, not an inbox, will answer.
What documents does my vessel need for Mersin?
Requirements depend on vessel type, flag and cargo, but a typical call needs the crew and passenger lists, cargo declaration, ship's stores and crew effects declarations, the maritime declaration of health, the vessel's certificates and the cargo documents. Send us your particulars and we will send back the exact list for your call.
What types of vessel do you handle?
Container ships, bulk carriers, tankers and chemical carriers, general cargo and Ro-Ro vessels, project cargo and cruise calls. Mersin serves vessels up to 400 metres in length.
Can you arrange a crew change?
Yes. We handle sign-on and sign-off formalities, seafarer visas and transit letters, airport transfers, hotels and medical support. Give us as much notice as you can and the crew walks straight through.
How does billing work?
You get a pro forma disbursement account before arrival and an itemised final DA after departure, each line backed by a voucher. Payment is by bank transfer.
Do you provide legal assistance?
We are not a law firm, but we work with maritime lawyers in Turkey and can put you in touch when a call turns into a claim.
How do I appoint you?
Send vessel name and IMO number, ETA, cargo and quantity, and your requirements to info@shipagency.tr. You will have a pro forma DA and confirmation back the same day.
Send your ETA
Vessel name, IMO number, ETA and cargo are enough to start. We reply with a pro forma disbursement account and the documents your call will need.
- Telephone
- +90 540 512 7777
- info@shipagency.tr
- zengin@shipagency.tr
- Address
- Mersin, Türkiye
- Opening hours
- 24 hours a day, 365 days a year